Your privacy is critically important to us. At Onblox Studio, we have a few fundamental principles: we don't ask you for personal information unless we truly need it, we don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
1. Information We Collect
We only collect information about you if we have a reason to do so—for example, to provide our Services, to communicate with you, or to make our Services better.
- Information You Provide to Us: We collect information that you provide to us directly. This includes account information like your username, email address, Discord ID, and Roblox ID when you register for an account or link third-party services.
- Transaction Information: If you purchase assets or subscriptions from us, we collect information needed to process those transactions. (Note: Payment details are securely processed by third-party gateways like Stripe or PayPal; we do not store full credit card numbers).
- Automatically Collected Information: We collect information about your interactions with our website, such as IP addresses, browser type, operating system, and the pages you visit, to help us optimize the user experience and ensure security.
2. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain our Services.
- Process transactions and send related information, including purchase confirmations and invoices.
- Manage your account and verify your license entitlements for our tools and assets.
- Respond to your comments, questions, and support requests (e.g., via support tickets).
- Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
3. Information Sharing
We do not sell your personal information. We only share your information in limited circumstances, such as:
- With Vendors and Service Providers: We may share information with third-party vendors who need to know information about you in order to provide their services to us (e.g., payment processors, hosting services, email delivery services).
- To Comply with Laws: We may disclose your information in response to a subpoena, court order, or other governmental request.
- To Protect Rights and Property: We may disclose information when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Onblox Studio, third parties, or the public at large.
4. Security
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.
5. Your Choices
You have several choices available when it comes to information about you:
- Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information.
- Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages.
- Account Deletion: You may request the deletion of your account and associated personal data by contacting our support team.
6. Changes to this Policy
Although most changes are likely to be minor, Onblox Studio may change its Privacy Policy from time to time, and in Onblox Studio's sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy.
7. Contact Us
If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned herein, please open a support ticket on our website or Discord.